I can’t remember any time in the last 30 years when relations between the insurance industry and the legal profession were at a lower ebb.
Anybody involved in personal injury work for victims will be very familiar with the rhetoric that insurers have used to reduce the number of claims, the amount of damages and the level of legal costs recoverable. With a sympathetic government they have largely had things their own way –
It is encouraging to see the Law Society fighting back with a hard hitting advertising campaign which includes the line – ‘Don’t get mugged by an insurer – use a solicitor.’
This has provoked a predictable response from the ABI whose spokesman Nick Starling has unimaginatively blamed the lawyers. It is a classic ‘don’t blame us, blame them,’ response. Commenting on the campaign he said - “Insurers are fully committed to paying fair compensation to genuine claimants as quickly as possible full stop,”
Anybody reading the story told in my last blog can make their own judgment on this. Our poor client literally had to fight every inch of the way to get ‘fair compensation.’ Insurers used every tactic in the book to buy the claim off cheaply. Ironically it was only because her injuries were so catastrophic that her family were so determined to fight on. Many claimants with less severe injuries would probably have fallen by the way.
This is exactly why victims need experienced professional advice.
The Law Society is to be applauded for this campaign. Maybe we will see the tide begin to turn. Especially as the reduction in motor premiums seems as far away as ever!